Management of your data and your rights in the context of customer experience surveys

 

 

 

 

 

Why did you receive an email from Verified Reviews ?

 

The Customer of Verified Reviews would like to know your experience as a consumer of one or more of its products that you have purchased and/or as a beneficiary of one or more of its services that it has been delivered to you, as authorised by The Privacy and Electronic Communications (EC Directive) Regulations 2003 No. 2426 in its Regulation no.22 for the UK citizens. For US citizens, please refer to your local laws. If the Customer has chosen to obtain your consent, it has been obtained prior to sending this email. The Customer, as the data controller, has called upon Verified Reviews, its processor, to collect your Review and has communicated to us some of your personal data (surname, first name, email address and/or phone number, order reference, date of order, product purchased, place of purchase if purchased in store) for this purpose. You have been informed of the transfer of your data on the Customer’s website, where you will also find their contact details. Unless you request deletion, Verified Reviews will keep your data for 18 months from the filing of your Review, or 18 months from the sending of this email, if you do not submit any Review. Then your data will be anonymized. Verified Reviews uses the services of Mailjet and MindBaz to send its emails and AllmySMS for its SMS. The data is hosted at AWS, Ireland. Verified Reviews is in no way commercial prospecting (advertising message) but a customer experience survey provider.

You can exercise your rights of access, deletion, opposition, modification, limitation and portability at any time by writing to the Data Protection Officer (DPD/DPO) of Verified Reviews at privacy@skeepers.io. You have the option of lodging a complaint with a supervisory authority

To find out more about data privacy at Skeepers: https://skeepers.io/en/privacy-cookie-policy/

Verified Reviews is a Skeepers solution, a French SAS company with a capital of 9,133,750 euros, registered with the Marseille Trade and Companies Register under number 879 038 990, and whose head office is located at 18-20 Avenue Robert Schuman, CS 40494, 13002 Marseille.Management of your data and your rights in the context of customer experience surveys